Electronic signatures scale to meet demand for construction inspections and exceed compliance requirements.
eOriginal an industry pioneer and leader in the electronic signature market has announced a partnership with Certified Chinese Drywall Testing, a multistate drywall inspection company that provides insurable results for their inspections of imported Chinese drywall.
“Chinese sheet rock is likely to be the largest product liability issue the construction industry has ever seen, said Joseph Weissglass, President of Certified Chinese Drywall Testing, LLC. “The high volume of demand for our testing and inspection programs required an e-contracting solution that could scale and be compliant and the best, most complete solution we could find was eOriginal’s SmartSign Web.”
eOriginal’s data collection, digital signing, and lifecycle management of electronic signatures and transferable records management such as e-contracting can be deployed as premise behind the firewall, SaaS or cloud.
“eOriginal is a natural fit for companies like Certified Chinese Drywall Testing that want to quickly reap the benefits of automation for a better customer experience that is still compliant”, said John Jacobs, Account Executive for eOriginal.
About eOriginal
eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions that are tamper–sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for fifteen years. eOriginal customers, including top–tier financial institutions, have processed over 20 million electronic signatures without a single system error or legal challenge.
To learn how eOriginal can streamline your business processes, visit www.eoriginal.com call (410) 895-7699 or follow eOriginal on Twitter @eOriginal.
About Certified Chinese Drywall
Certified Chinese Drywall Testing, LLC offers the Nation’s only insurable testing option for Chinese drywall. Potential buyers, sellers, attorneys, banks, and other interested parties rely on Certified Chinese Drywall Testing to provide comprehensive, quantitative, and conclusive Chinese drywall testing.
Certified Chinese Drywall Testing, LLC offers services throughout the state of Florida and across the Gulf Coast, as well as Virginia.
Innovative approach dramatically streamlines application origination using voice and electronic signatures.
BALTIMORE, MD (PRWEB), April 12, 2010 – eOriginal Inc, a leader in electronic signatures, vaulted repository and electronic transaction solutions, has partnered with Heritage Union, an innovative provider of income protection life insurance plans under the brand name SalaryShield®.
Heritage Union, an early adopter of voice and electronic signature, found itself in a unique position when their vendor decided to pull back to their core business and phase out of the life insurance business. They had more than adequate service in the interim and time to find the best available electronic and voice signature service provider.
They wanted a vendor that had a “bullet-proof” process of binding a voice or electronic signature to the application document on a single platform. And they required a managed repository for their application documents, providing a lifecycle management process that would satisfy both audit and legal scrutiny, as well as provide a means of non-repudiation.
“We looked at a broad range of vendors before determining that eOriginal was the only one that met our criteria of 1) a single vendor to support both voice and electronic signature on a single platform 2) ability to deliver the total process we needed 3) a repository that was very robust and would deliver the highest standard of perpetual care,” said Sean Gorenflo, Heritage Union’s director of infrastructure.
“Heritage Union is a great example of a fast-growing company that has used innovation to craft their offerings, take them to market and manage their operations,” added Jim Tebay, eOriginal’s VP of Business Development. “Our signature processing treats their voiceprints like any other compliant esignature; and it is a natural fit for many call center operations that want to use our technology for straight-through processing.”
About Heritage Union
Founded in 2005 by financial services executives who experienced first-hand the intrusive, overly complex and frustrating nature of obtaining life insurance, the Richmond, Va.-based Heritage Union family of companies designs life insurance products aimed specifically at helping middle class American families protect their income in the face of premature death. Licensed, well-capitalized and staffed by industry professionals who recognize that shopping for life insurance should not require a crystal ball or MBA, Heritage Union is transforming an industry with new, innovative income-protection life products under the SalaryShield brand that are easy to buy, affordable and understandable. For more information about SalaryShield, visit www.salaryshield.com.
About eOriginal
eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper–sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top–tier financial institutions, have processed millions of electronic signatures on millions of documents without a single system error or successful legal challenge.
Electronic Signatures Reduce Closing Delays and Enable Straight-Through Processing for Loan Officers
Mission Hills Mortgage Bankers, a California-based mortgage bank, made a proactive initiative to avoid a three day wait for the delivery of disclosure documents that would have been imposed by last year’s Truth in Lending Act (TILA) amendment known as the 3/7/3 Rule. To prevent this ruling from delaying the loan origination cycle, increasing costs and potential closing delays, Mission Hills Mortgage Bankers’ IT staff began a competitive evaluation of web-based electronic signature solutions that would enable loan officers to use straight-through processing. Mission Hills Mortgage Bankers selected eOriginal SmartSign® on the basis of compliance, ease of integration and total cost of ownership.
“The implementation went in without a hitch”, notes Collin Cobb, Mission Hills Mortgage Bankers’ Marketing Manager, who oversaw the training of loan officers. “Mission Hills Mortgage Bankers makes a big effort to set itself apart from its competition by combining our proven business practices with new innovations.”
“Mission Hills Mortgage Bankers joins an impressive group of financial services firms that went through a rigorous selection process before selecting eOriginal because of our compliant e-signing tools and vaulted repository services to better manage the lifecycle of the electronic transactions,” notes Steve Bisbee, eOriginal’s President and CEO. Increasing regulatory, security and audit compliance initiatives, and the desire to protect the asset value of transactions that might enter the secondary market, make eOriginal a strong player in risk management.
About Mission Hills Mortgage Bankers A direct lender originating loans throughout the nation, Mission Hill Mortgage Bankers is a division of Gateway Business Bank. Founded in 1969, Mission Hills Mortgage Bankers is one of the top privately owned mortgage banking firms in the country. For additional information about Mission Hills Mortgage Bankers, go to http://www.missionhillsmortgage.com/, or email inquiry@mhmb.com or call 800-229-3832.
About eOriginal
eOriginal, Inc. provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure and verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top-tier financial institutions, have processed millions of electronic signatures on millions of documents without a single system error or legal challenge.
The facilities management department at one of the top, private U.S. universities has selected eOriginal, Inc., a leader in electronic signature, vaulted repository, and electronic transaction management solutions, for an electronic signature and repository solution to be integrated with their budget approval and workflow system.
eOriginal was selected by the university after a competitive review that focused on security, compliance, deployment, configurability, and extensibility criteria. The integrated solution spans all sections of the university and is expected to dramatically streamline budget workflow processes and ensuring compliance while also improving recordkeeping with eOriginal’s comprehensive audit trail.
The previous paper-based process was subject to frequent delays and errors slowing construction and maintenance projects. The flexibility to add, manage, and track contracts at different stages within each contract and project lifecycle significantly shortens the time between approval and project completion.
“Universities are becoming extremely aware of the benefits of electronic signatures to streamline processes,” said Mark Schneider, Vice President of Sales for eOriginal. “They are also increasingly aware of the value of using a vaulted repository for material documents to ensure legal compliance and reduce their audit exposure.”
About eOriginal. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable, and legally enforceable electronically signed documents and transactions for financial services, insurance, government, healthcare, and education for over a decade with out a system failure or legal challenge while processing millions of transactions representing billions of dollars.
Rio Queen Citrus, Inc. Selects eOriginal SmartSign® for Employee Onboarding
BALTIMORE, MD (Vocus/PRWEB), December 9, 2009 – eOriginal Inc., a leader in electronic signature, evaulting and electronic transaction solutions, was instrumental in the Rio Queen Citrus streamlined hiring process that can cover up to 1,700 annual hires.
The integrated multilingual onboarding solution uses straight-through processing enabled by eOriginal SmartSign® Web which auto-populates four human resource workflows for electronic signatures on employment documents including I-9 and W-4, and company policy forms, then vaults a digitally-sealed, tamper-proof record that maintains the integrity, confidentiality and life cycle management of Rio Queen Citrus HR records.
“Processing hire documents through eOriginal SmartSign® has definitely streamlined the workflow. Our human resources and payroll departments across various locations now have instant hire information,” said Sandy Silva, Director of Human Resources for Rio Queen Citrus. “Our endless stacks of employee hire documents have disappeared and not only have we eliminated paper, we can now easily and instantaneously retrieve employee documents within our electronic vault.”
“SmartSign Web was designed for easy integration into our customers’ workflow so they can realize the full benefits of automation,” said Bryan Caporlette, eOriginal’s Chief Technology Officer. “The ultimate goal is not just to speed up the process, but to complete it in a single step that complies with business and regulatory requirements.”
About Rio Queen Citrus, Inc.
For over 39 years, Rio Queen Citrus, Inc. has been growing, packing and marketing citrus. This third generation, family-owned business has expanded from a 20-acre citrus grove in Mission, Texas to the present-day management of over 5,000 acres of citrus and 1,150 acres of onions across the Rio Grande Valley of South Texas. For additional information about Rio Queen Citrus, go to www.rioqueencitrus.com, email sales@rioqueencitrus.com or call 956-205-7300.
About eOriginal
eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top-tier financial institutions, have processed millions of electronic signatures on millions of documents without a single system error or legal challenge.
To learn how eOriginal can streamline your business processes, visit www.eoriginal.com or call 410 895-7699. Subscribe to the eOriginal blog at blog.eoriginal.com. Follow eOriginal on Twitter at @eOriginal.
Empire National Bank Selects eOriginal SmartSign® Web
BALTIMORE, MD (Vocus/PRWEB), December 2, 2009 – As part of it’s drive to deliver next generation banking services, an innovative Long Island bank is eliminating the need for attorneys to go to their branches to open and close escrow accounts by delivering the process, including electronic signatures, over a secure website.
Empire National Bank (OTC Bulletin Board: EMPK) is using eOriginal SmartSign®Web to enable authorized law firm representatives to execute W9, Power of Attorney, Master Agreements and other documents directly from their offices.
“The current paper based processes are inconvenient and time consuming, requiring excessive travel by lawyers to the branches,” said John Pinna, Chief Information Officer. “This inefficient process has often extended the time to complete a transaction or establish a client escrow account and does not provide the type of high-touch personal customer service our customers have come to expect from us.”
“Accelerating electronic business services with straight through processing is a time and money saving win for the attorneys and the bank who can now provide a faster turnaround for their customers, said Bryan Caporlette, eOriginal’s Chief Technology Officer.” We designed SmartSign so that they can deliver a seamless integration and customer experience while ensuring legal compliance with both E-SIGN and the Uniform Electronic Transactions Act (UETA)
About Empire National Bank
Empire National Bank is a full-service community business bank dedicated to serving the privately owned small to mid-sized businesses, professional practices, not-for-profit organizations as well as Long Island’s local residents. The Bank serves businesses and consumers with a full complement of deposit, loan and cash management products.
As Long Island’s “Next Generation Bank”, we pride ourselves on providing personal customer service that will exceed our customers’ expectations, while using technology at the highest level available to us. All of our products and services are delivered with a sense of urgency in the local communities that we serve, while offering all of the products and services necessary to conduct banking competitively, efficiently, safely, and securely in today’s fast-paced business environment said Douglas C Manditch, Empire National Banks Chairman and CEO. The Bank presently has branches in Islandia, Shirley and Port Jefferson Station and plans to open a fourth location in Garden City in 2010.
About eOriginal Inc.
eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top-tier financial institutions, have processed millions electronic signatures on millions of documents without a single system error or legal challenge.
To learn how eOriginal can streamline your business processes, visit www.eoriginal.com or call (410) 895-7699. Follow eOriginal on Twitter @eOriginal.
Electronic Signatures offer an innovative approach that dramatically streamlines FDA approval process for authorized dealers and end users of X-Laser’s special effects laser products
BALTIMORE, MD (Vocus/PRWEB), November 17, 2009 – eOriginal Inc, a leader in electronic signature, eVaulting and electronic transaction solutions, announces a partnership with X-Laser, the market leader for design, manufacture and distribution of special effects lasers across North America. The joint solution will automate the process for obtaining a “Laser Light Show Variance” mandated by the Center for Devices and Radiological health (CDRH) which is an organizational component of the Food and Drug Administration (FDA). A Laser Light Show Variance is an extensive application that is required to be submitted prior to purchase or use of a high powered (Class IIIB or IV) laser light show projector.
The current paper submission process can take over two years to complete and often results in unnecessary back and forth between the government agencies and event producers, with the manufacturer or dealer playing the role of middle man as technical issues are debated and esoteric compliance issues are addressed. “We wanted to dramatically streamline and improve the process,” states Dan Goldsmith, President of X-Laser. “Using the eOriginal SmartSign® electronic signature and vaulting functionality, we can cut the process time by 83% and meet the FDA Federal statutory requirements for secure and compliant record storage and fully traceable audit trail. This also dramatically reduces the burden on consumers and dealers of our products by removing the liabilities inherent in managing large amounts of critical paperwork.”
The commercial use of lasers has been primarily limited to larger venues and production companies that are willing to undertake the responsibility for accurately completing the exacting paper-based process, which often involves hiring expensive specialized consulting firms, and the long waits which have become so common. X-laser is confident that the application of the streamlined electronic signature process through automated submission to the FDA will revolutionize the arduous laser permit process to reach a much broader market of smaller venues, the hospitality industry and individual music event producers.
“X-Laser’s innovative application of SmartSign is a great example of electronic signature-enabled straight-through processing that completes in minutes transactions which now take months and substantially reduces the high drop-off rate of prospective customers using a cumbersome paper-based system” adds Mark Schneider, eOriginal Vice President of Sales.
About X-Laser
X-Laser is a Laurel, MD based firm that designs, manufactures and distributes special effects lasers for the entertainment industry. With thousands of projectors currently in use on every continent on Earth, X-Laser continues to set the standard for innovation and quality manufacturing of laser light show products that exceed USA performance standard requirements for quality control and safety. www.xlaser.com
eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top-tier financial institutions, have processed millions electronic signatures on millions of documents without a single system error or legal challenge.
To learn how eOriginal can streamline your business processes, visit www.eoriginal.com or call (410) 895-7699. Subscribe to the eOriginal blog at blog.eoriginal.com. Follow eOriginal on Twitter at twitter.com/eOriginal.
Join eOriginal for a Live Webcast on September 3, 2009 at 2:00 pm EDT. Industry Experts Will Address How Electronic Delivery of TILA Disclosures Can Expedite Compliance With the New Mortgage Disclosure Improvement Act.
Baltimore, MD, August 26, 2009 – eOriginal Inc., a leader in electronic signature, secure document management and transferable records solutions, announced today that Margo Tank, Esq., a Partner at BuckleySandler, LLP and an expert in compliance with the laws and regulations governing electronic financial services transactions and Stephen Bisbee, CEO of eOriginal, Inc., will address how electronic delivery of Truth in Lending Act (TILA) required consumer disclosures can help home loan lenders, mortgage and real estate brokerages, title and real estate agents and others in the loan process to ensure the shortest appropriate disclosure time periods and reduce the distance between loan application and closing.
Recent congressional amendments to TILA known as the Mortgage Disclosure Improvement Act of 2008 have been included in a final rule amending Federal Reserve Regulation Z. Known as the “3/7/3 Rule”, these amendments went into effect July 30, 2009 and have a significant compliance impact. The new 3/7/3 Rule provides consumers with defined time periods to review mortgage disclosures from their lenders.
“While the amendments provide additional protections to the consumer,” Mr Bisbee explained, “they may postpone their closing date and the ability to receive funding for their mortgage on the day they originally planned for closing.”
During the 50-minute Live Webcast, Ms. Tank and Mr. Bisbee will draw upon their experiences in the integration of electronic delivery and to address the following issues including:
How can electronic delivery of mortgage disclosures allow lenders to reduce the three day delivery period to same day?
How does an electronic mortgage disclosure delivery and signature solution accelerate collection of application, appraisal and other fees?
Strategies for meeting the 3/7/3 Rule’s electronic receipt requirements.
Complying with ESIGN under the new rules.
What are the other cost savings factors for “going electronic” in addition to closing the gap on disclosures and re-disclosures?
Lenders, mortgage companies, title and real estate agents will gain an understanding of how using electronic disclosures can bring their clients to the settlement table faster with less diversion of valuable personnel and resources.
Every business depends on customer satisfaction and loyalty. Both are impacted by internal processes, which are key metrics for any organization. In today’s business climate, the need has arisen to review current processes and match them against the evolving world of technology. Businesses constantly monitor customer perceptions through surveys, sales force feedback and other methods. They do this to measure and gauge how well the overall customer experience is faring in comparison to their business model and daily work efforts. Additionally, they use this as a tool to identify and enhance processes that may be causing lower ratings of customer satisfaction and a decrease in product/service loyalty. Once road-blocks are identified, they’re normally analyzed and improved upon based on the data that had been gathered from customer surveys and feedback. Unfortunately, there are times when even the most dynamic survey or well-trained sales professional will not gain the input needed to improve a process that is under-the-radar, such as the final step in the overall customer experience.
The signing of an agreement or document to close the sale is such a common practice that it is rarely within the sites of customer feedback. With electronic signing now rising in popularity, such customer satisfaction measurements are being affected by this process without companies realizing how it is impacting them. For example:
Company “A” began using electronic signatures for its customers last year. Prior to this, their customer surveys had reflected a 75% overall customer satisfaction rating. After implementing an electronic signing process, the next survey showed a rating of over 88% satisfied customers. Prior results only showed an average increase of 3-5%. There were no other changes within the organization. They simply added electronic signatures.
Company “B” still uses a paper signing process for its customers. Their customer satisfaction survey results came in at 76% during the last survey. Now they project a lower rating of 70%. This is happening even when their prices are lower, the products are more readily available (no waiting), and the company has streamlined other internal functions to offer more customer support and faster assistance. What happened?
Matching current processes with available technology is why company “A” has a higher customer satisfaction measurement. They looked ahead, researched available resources that would lower costs and improve processes and ultimately made the decision to implement electronic signatures. Company “B” is still not aware that this option is available to them, yet their customers are.
The last step in gaining a customer is getting their signature. Making it a simple, effective and secure process is what today’s consumer is looking for. They have identity theft concerns, time restrictions, and want that product or service you’re offering immediately. If there are delays or insecurities, there is a good chance they will move on and find another company that can provide them with the confidence they need and the product/service they want. That’s why using electronic signatures will increase your level of customer satisfaction within your business. They are no longer worried that important personal information may be compromised; they’ve spent very little time with the signing of documents, and they have the product/service they need almost instantaneously. If your company sounds like “Company B”, become an “A” company through the use of electronic signing. If “Company A” sounds like your business, then congratulations. You’ve increased customer satisfaction by matching your current processes with today’s technology…electronic signatures.
Using an electronic signature process results in a “greener” company…in more ways than one. From an environmental perspective, paper has been eliminated and mailings are reduced. There are less resources being consumed, yet more contracts are being signed. That’s the other “green”. Sales reps close deals faster, and customers will use your products and/or services much quicker. Repeat orders come in rapidly, which means your company is moving products faster and your customer satisfaction levels are higher. All of this happens because of the efficiencies gained through the use of electronic signing.
Besides the benefits listed here, upgrading your paper process to an electronic one also adds more flexibility and cash flow into your existing infrastructure. Resources and funds are now able to be allocated towards something other than filing, maintaining or storing documents. And, because of the increase in productivity most businesses find themselves able to move ahead in directions they thought would have been years away while using a paper process. Faster contract close times, a lighter environmental footprint and more satisfied customers are the benefits you can look forward to when adding electronic signatures. Actually, using an electronic signing process may make your competition turn green…with envy, if they are still using paper to close deals.
Rio Queen Citrus is a third generation, family owned business that over 39 years has grown from a 20 acre citrus... Read Our Featured Success Stories ›
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