Saving time, automating processes, and shortening sales cycles have always been a key component of competitive business. Everyone is always looking for another way streamline the lead to win process, and technology has and will always be instrumental to the process. eOriginal SmartSign Web® is designed to fill the gap allowing businesses to complete straight-through single session processing that allows you to close more deals faster by shortening the time and limiting the resources it takes to get your contracts signed.
Here are 5 benefits created by eOriginal’s SmartSign Web integration and workflow improvement capabilities.
Multiple Integration Options – SmartSign Web is designed to be flexible and integrate with your current systems. Multiple integration capabilities from a zero integration out-of-the-box solution to a fully embedded option with automated workflows allow SmartSign Web® to conform to your business needs and processes, not the other way around.
Data Gather and Data Merge – information (address, birth date, customer ID, etc.) can be collected at the beginning of a signing session and mapped throughout multiple forms, saving you and your customers’ valuable time when executing contacts.
Document Template Library – commonly used documents are set up once with signature block and data fields mapped and saved within our system. No longer will your sales reps need to re-create the same transaction over and over. Just pull up your transaction type in the template library to send and get eSigned.
Fast Delivery – all that needs to be sent is a quick email providing a link to access the documents and log-in information inviting your customers to digitally sign your contracts.
Extensive Suite Of APIs – eOriginal offers the most complete package of web service calls to help streamline everything from document set-up and upload to email notifications. Our previously mentioned integration options and APIs can complement your current systems (LOS, CRM, CMS, etc) to streamline your operations, saving time and generating more revenue with fewer resources.
Additional information can be found on eOriginal’s website. For more information about how SmartSign Web® can help your business, contact us or call 410-625-7699.
So you think electronic signatures are not for your business? You may want to think again. As more business is being conducted online, electronic signatures have been become an increasingly important tool. However if much of your business is done face-to-face, electronic signatures are still the most efficient way to get contracts signed.
A great example one of my customers gave me was they sell small office equipment, like copiers and telephone systems that is all done face to face. Yet most times, there are still major delays in getting contracts signed. The sales person often has to leave the contract behind to get it signed by the proper people or draw up the agreement back at the office and then fax or even snail mail the contract back. It is not always done in a timely manner and sometimes the contracts can get lost on someone’s desk.
However if your business had adopted an electronic signature process it would look something more like this. The sales person meets with the customer, the customer orders the fancy new copier that does everything, and instead of having to mail, fax, or deliver the contract to the customer, the sales person just needs to send an email to the required signers where they can quickly log-in, sign and retrieve a copy of the agreement. By the end of the day, the contract is signed, and the deal is done. SmartSign even tracks those that need to sign agreement and lets you know when they have done so via a simple email.
If your company does anything that may require a signature, from NDAs to sales contracts, your documents can get delivered and signed in the same day and not hold up further interaction with your customers.
If you want to:
Eliminate missing signatures, incomplete documents and lost contracts
Improve work flow and process efficiencies
Close more deals in less time
Then yes, eSignatures are for you!
Using eSignatures and eOriginal’s Smartsign solution, you are able quickly and easily accomplish these tasks. Businesses are able to simplify, speed up and streamline their entire business process enabling straight-through processing that saves time and money. Electronically signing your documents is a simple, fast and EASY process for your customers.
Step 3: The executed document is stored in eOriginal’s trusted eVault, where your company can manage the document throughout its entire lifecycle.
eOriginal Smartsign® Web simplifies electronic signatures, providing a fast and easy way to decrease closing time and increase revenue. Many businesses are already taking advantage of this unique, competitive advantage by completing processes in minutes that would normally take days or even weeks. If that’s not convincing enough for you, by the time you have finished reading this article, eOriginal could have already assisted you in having dozens of documents delivered, and signed. For more information please contact us.
I am moving a little away from our usual format to ask a few questions and hopefully spur a little thought. I was sitting at my desk early this morning thinking about where am I going to spend New Years Eve, at one of the parties I was invited to or at home with just a few close friends waiting for the ball to drop. Then I got to thinking about all the thought and planning that goes into this one night. Many people will making plans to visits multiple parties, planning out their entire night trying to visit as many people and parties as possible and to as have much fun as possible.
This got me thinking if so many people put so much thought into one night, what if they took the same approach to improving their business processes, optimizing their sales, human resources, procurement processes, etc. What tools would you like to use or adopt, and what are you already doing that you would like to improve?
If the processes you would like to improve require approvals or authentication, electronic signatures will be a key part of the solution. Electronic signatures can help speed up many business processes, cutting costs, and time. For some, already using electronic signatures, it may mean expanding the use of esignatures by incorporating the process in other areas of their business.
So what are going to be doing in the coming year to improve your business processes? I know there are a few things we haven’t thought of, so we’d like to know what you are thinking.
An article published in the New York Times, by Floyd Norris “Are Banks Losing Lots of Documents”, was recently brought to my attention. After reading through Norris’ thoughts and the quotes provided by those featured in the article, it got me thinking about how eOriginal’s electronic process could prevent documents from being lost or forgotten.
In Norris’ article, complaints and concerns ranged from the constant need to mail or fax every single document, to some believing documents are being lost on purpose. Norris does point out, however unlikely that it seems, it is still a common belief.
So this brings us to, how can eOriginal help your company to prevent lost or misplaced documents? The answer is in our SmartSign secure electronic signature and eVaulting applications.
After a customer is prepped and ready to sign your documents, whatever they may be, contracts, NDAs, eMortgages, loan docs, etc., our system will keep your documents in order and track and monitor every action taken against your documents, from when your documents are ready to be signed, to when the eSignature is applied, and throughout the entire lifecycle of your documents.
Our SmartSign eSign application is designed to quickly and smoothly integrate into your business process or systems. The “front end” eSigning tool allows your customers to electronically sign your documents online, allowing your team to execute contracts while they still have your customers on the phone or within minutes after they electronically receive your documents. The entire eSigning process is completed online enabling straight-through processing for your company and greater convenience for your customers. One-time or first call resolution eliminates the need to ship your documents and eliminates the chances of documents becoming lost.
After a document is eSigned, we bind your documents in a digital tamper evident seal then directly deposit your documents directly into our eVault, so there is no opportunity for your documents to get lost in transit or misplaced among other paperwork. The digital seal identifies the final executed document as the original, which is the first step we take to help protect your business agreements and ensure legal compliance.
Once a document is deposited into the “back end” eVault, its processes secure your documents, so that they retain their commercial value by adhering to important legal and regulatory standards. One component of that process that makes our eVault extremely valuable is the exceptional audit trail that follows your documents throughout their entire lifecycle. The audit trail tracks every single action that has been taken against your documents. You’ll have the ability to view and track your document’s progression, status, and complete history. Our eVault also allows you to control access to your documents. Adding another level of security, only those employees or persons with the proper credentials will be able to view and manage your documents. So. in combination with the audit trail and rights access, you’ll always know where your documents are or have been and who has had access to them, eliminating questions like, “Where are my documents?” and “Who say them last?”
Finally your documents can be easily referenced within our secure eVault. Reference identifiers that you define allow you to more quickly query and find the documents you need. No longer will you have to thumb through file after file looking for a document that may have been misplaced; a quick search in our system will be all you need to complete your search.
Empire National Bank Selects eOriginal SmartSign® Web
BALTIMORE, MD (Vocus/PRWEB), December 2, 2009 – As part of it’s drive to deliver next generation banking services, an innovative Long Island bank is eliminating the need for attorneys to go to their branches to open and close escrow accounts by delivering the process, including electronic signatures, over a secure website.
Empire National Bank (OTC Bulletin Board: EMPK) is using eOriginal SmartSign®Web to enable authorized law firm representatives to execute W9, Power of Attorney, Master Agreements and other documents directly from their offices.
“The current paper based processes are inconvenient and time consuming, requiring excessive travel by lawyers to the branches,” said John Pinna, Chief Information Officer. “This inefficient process has often extended the time to complete a transaction or establish a client escrow account and does not provide the type of high-touch personal customer service our customers have come to expect from us.”
“Accelerating electronic business services with straight through processing is a time and money saving win for the attorneys and the bank who can now provide a faster turnaround for their customers, said Bryan Caporlette, eOriginal’s Chief Technology Officer.” We designed SmartSign so that they can deliver a seamless integration and customer experience while ensuring legal compliance with both E-SIGN and the Uniform Electronic Transactions Act (UETA)
About Empire National Bank
Empire National Bank is a full-service community business bank dedicated to serving the privately owned small to mid-sized businesses, professional practices, not-for-profit organizations as well as Long Island’s local residents. The Bank serves businesses and consumers with a full complement of deposit, loan and cash management products.
As Long Island’s “Next Generation Bank”, we pride ourselves on providing personal customer service that will exceed our customers’ expectations, while using technology at the highest level available to us. All of our products and services are delivered with a sense of urgency in the local communities that we serve, while offering all of the products and services necessary to conduct banking competitively, efficiently, safely, and securely in today’s fast-paced business environment said Douglas C Manditch, Empire National Banks Chairman and CEO. The Bank presently has branches in Islandia, Shirley and Port Jefferson Station and plans to open a fourth location in Garden City in 2010.
About eOriginal Inc.
eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top-tier financial institutions, have processed millions electronic signatures on millions of documents without a single system error or legal challenge.
To learn how eOriginal can streamline your business processes, visit www.eoriginal.com or call (410) 895-7699. Follow eOriginal on Twitter @eOriginal.
As the holiday season is quickly approaching, the American business community is waiting to see how much consumer spending will happen to spur the economy. While the amount of consumer spending is in question, one outcome is generally considered gospel-consumers are shopping around for the best deals more than ever and their primary tool is the web, shopping online comparing prices between stores, delivery options and looking for the right gift, deal, or idea. When they do find what they want they move directly to payment and arranging shipping.
And, because business people are consumers too, they get frustrated when they can’t have the same experience in their business life. While many of their business processes have been highly automated, the final steps of executing a contract or gaining formal approval degenerates into time consuming, expensive starts and stops as they have to revert to mailing, faxing or express shipping paper to get signoffs.
So, while I was thinking what to get all my family and friends this holiday, looking at what they do, need, or what would just make things a little easier, all this personal shopping led me to ask myself the question, “What are businesses doing this holiday season to give themselves and their customers the same convenience they get in their personal life?
Adding electronic signatures into a company’s business process will be “the gift that keeps on giving”. As over-used as that statement may be, electronic signatures will keep giving back to your company throughout the year by improving efficiencies, saving money, and allowing your team to close more deals faster. Your sales team will be able to get documents delivered, signed, and returned in hours or minutes, instead of days or weeks.
eOriginal’s SmartSign solutions will greatly reduce or eliminate shipping and storage costs since the entire process is completed online and documents automatically stored in our secure eVault. Plus, as an added bonus, all documents can be easily referenced for a quick find. I’m sure those responsible will love not having to flip through file after file, a gift within itself for anyone whoever has ever had to flip through hundreds of documents.
Not only will electronic signatures be a great gift for your company to implement, but an equally great present for your customers. Because your customers will be able to electronically sign your documents almost immediately, they’ll be able to quickly take advantage or your products and services, improving on customer service and satisfaction.
So all you Project Managers, Business Analysts, CEOs, CIOs, IT managers, and every other person looking to give your business that extra edge, you may want to ask how eOriginal® can bring some holiday cheer to your business by talking with us about our SmartSign products and services.
As more mortgage and real estate brokerages, lenders, title and real estate agents migrate to electronic mortgages, it is extremely valuable for them to understand and be articulate about the legal compliance requirements and the protections afforded the participants in an electronic mortgage process. eOriginal, already fully compliant, has addressed the issues within the mortgage industry including recent amendments to the Truth in Lending Act (TILA) known as the Mortgage Disclosure Improvement Act of 2008 (MDIA) and the Mortgage Industry Standards Maintenance Organization (MISMO) for the creation, execution, transfer and storage of electronic mortgages.
To provide our readers and those in the mortgage industry with more resources and a better understanding of the legal framework regarding eMortgages, we wanted to pass along this excellent presentation by Margo Tank Esq., a Partner at BuckleySandler, LLP . Ms Tank is an expert in compliance within the mortgage industry and the regulations governing electronic financial services transactions. The presentation outlines the legal requirements for electronic signatures and records specifically within the mortgage industry, including establishing control of Transferable Records for securitization and sale on the secondary market.
eOriginal would like to thank Margo Tank for allowing the use of her presentation. Note: An eMortgage is an electronic mortgage where the loan documentation is created, executed, transferred and stored electronically.
What makes a successful business in today’s world? I have spent countless nights asking myself this very question. From front-line salespeople to high-level executives, businesses around the world are actively trying to embrace new technology in hopes that they can streamline their processes and become more efficient using fewer resources.
Using electronic signatures and eOriginal’s Smartsign solutions; businesses are able to simplify, speed up and streamline their entire business process enabling straight-through processing that saves time and money. Simplicity is the key to quickly implementing electronic signing into your current process enabling your organization to see the benefits and savings right away. This is how it works;
Step 2: Your Customers eSign (electronically signing your documents is a simple, fast and EASY process for your client/signer)
Step 3: Receive a signed, legally enforceable document within minutes (that’s right-it’s DONE!)
eOriginal Smartsign® Web simplifies electronic signatures, providing a fast and easy way to decrease closing time and increase revenue. Many businesses are already taking advantage of this unique, competitive advantage by completing processes in minutes that would normally take days or even weeks. If that’s not convincing enough for you, by the time you have finished reading this article, eOriginal could have already assisted you in having dozens of documents signed, sealed and delivered. For more information please contact us.
Recently, my friend Brian was looking to change insurance carriers to save money and receive better coverage. Surely in today’s electronic age, the process would be fast and easy. But was it? His response was, “It was not as easy as it should have been, I almost gave up and went with someone else.”
After researching and checking out a few carriers Brian found an insurance provider who met his coverage needs and fit his budget. He assumed the process of acquiring the policy would be easy, but instead found it cumbersome, time-consuming and frustrating. When he received an electronic copy of his new policy, he had to acknowledge that he understood the terms, conditions and price of the policy via voice recording and then had to give his consent to withdraw monthly payments. Did Brian’s coverage take hold at that point? No. The insurance company then required his signature on four additional documents that had to be sent through the mail. So, in order to start the coverage, he had to wait for the documents to be delivered, sign them and then take them to the post office in order to meet the insurance company’s time deadline. Super frustrating.
If Brian’s insurance carrier had used eOriginal’s secure electronic signature solution with straight-through processing, he would have executed an electronic signature immediately after reviewing the documents online, he would have had coverage more quickly and the insurance company would have had a happier paying customer sooner.
The eOriginal eCore® electronic signature solution enables straight-through processing (STP), which means serious cost-savings, increased customer service and improved efficiencies for insurance companies. Production costs are significantly reduced usually eliminating the need to prepare, print and mail packages. The amount of not-in-good order (NIGO) applications is significantly reduced enabling faster closings and collection of premiums.
As a provider of electronic signature solutions that enables STP, I had to agree that Brian’s experience seemed unnecessarily frustrating. People lose patience with companies that don’t adopt technology solutions that they routinely see used for even more complex transactions. Brian’s new carrier may have gained a customer but it’s already unnecessarily earned a black mark for its customer service
The eOriginal SmartSign Web solution is a SaaS offering that can be accessed with zero integration, full integration, and anywhere in-between. The level of IT involvement is a function of the business processes that will utilize the signature service. Regardless of the deployment method selected, the SmartSign signature service rides on the most industrial strength, secure platform in the industry and provides the most robust path for growth and deployment method transition.
Standard On-boarding:
Document Preparer Website
Upload Documents
Configure Signing Requirements
Send Signing Invitations
Monitor Signing Progress
Hosted Signing Room
Accessed via Email Invitation
Manages Signer Authentication
Brandable with Company Logo and Colors
SmartSign Web standard on-boarding provides a fully-hosted signature service; there are no IT requirements and you may begin electronic signing right away. With standard on-boarding, you will prepare your documents utilizing a hosted website to upload documents to the signature service’s secure repository, configure the signature requirements, and send email invitations inviting the signers to review and sign their documents. Documents are monitored throughout the signature experience using the Signature Tracker portion of the website.
Your signers receive an email with a link to the signing room. The signing room is a hosted website, branded with your company logo and colors. Signers are authenticated against the signature requirements configured by you. Once authenticated, the signers are presented with each document for review and/or signature. Upon completing their signature requirements, signers may retain a copy of each signed document before exiting the signing room.
Standard on-boarding is the ideal option for companies with immediate electronic signing needs, limited IT access, and lower transaction volumes. Companies with larger transaction volumes or who wish to create an “all in my website” offering, may wish to explore our other SmartSign Web options.
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