Posts Tagged ‘Electronic Signatures’
SmartSign on the iPad

Sign on the iPad is easy with SmartSign Web

Need to get that contract executed today, but your VP is sitting in the airport heading to a conference?

The popularity of mobile devices like Apple’s iPad and iPhone make it easy to share contract documents anywhere, anytime so why not take it to the next step and use SmartSign Web to sign and close the deal?

The iPad holds the particular promise to accelerate the mass adoption of electronic signatures because it has the screen real estate to view the entire document. Imagine walking into your local bank to open an account and the bank employee hands you an iPad to affix your signature to the account application or the check signature card. Or when you are returning a vehicle off lease at the dealership, quickly go through the vehicle inspection and sign off right there with the iPad.

Contract modifications are another excellent opportunity to leverage mobile signing. Typically any change to an agreement or contract requires senior management approval and sign-off. These executives travel often, so why not allow them to access, review and execute documents in the airport, at the conference or in the hotel? With an iPad and SmartSign Web they can.

And going paperless isn’t just doing business faster at less cost, it can also have a big impact on your corporate image from both the environmental impact and heightened customer experience when they complete a transaction in a single process.

Best of all, SmartSign Web puts all this flexibility and power in your hands while protecting your business by ensuring compliance with the ESIGN electronic signature requirements. SmartSign Web’s secure and comprehensive audit trail maintains legal admissibility and enforceability of all your important business records. Now that is the best of both worlds.

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It’s hard to believe that 10 years have already passed since President Clinton symbolically eSigned the E-SIGN Act. In that time the electronic signature industry has certainly grown and progressed a long way. The software and processes have greatly improved, mobile devices have evolved and changed the way business is done, and everyday more businesses are realizing the benefits of online automated processes. Without the E-SIGN Act who knows what direction the industry and e-commerce as a whole would have gone.

The E-SIGN Act not only made electronic signatures legal, it instilled confidence in businesses, and more importantly their general council, to leverage new and emerging technologies to help their businesses grow. In 2000 businesses were still struggling with the idea of how to handle online business transactions, e-commerce was still a somewhat new idea without much supportive legislation.

Over the past decade it’s become hard to imagine not having the ability to jump online to complete a transaction, purchase insurance, sign leasing agreements, etc. without the confidence that your documents will be correctly signed, secured, and managed. eOriginal is not only a proud pioneer of these technologies but we continue to forge ahead by enabling businesses to utilize other technologies such as multimedia signatures with voice authentication, bio-metric data, and hand-written signatures captured on pads to complete their online transactions. The value of electronic signatures and the E-SIGN Act and is proven by the success of our clients who have adopted our technologies to improve their processes such as:

  • A major leasing company that in several months shortened their customer acquisition from 5 days to 10 minutes.
  • One of the largest auto financers surpassed their target of 44% adoption and reached an 80% adoption rate within the first 12 months and can now complete a transaction in as little as 20 minutes.
  • An insurance provider that uses our patent-pending voice signature technology to not only complete a contract but also initiate payment in a single transaction.
  • Several of our clients have securitized more than $5 billion in econtracts using our systems for the secondary market

As impressive as these achievements have been in the last 10 years, the next decade has even more promise as business drive down costs, become greener, speed their processes and incorporate additional technology such as the latest generation Smart Phones and the iPad™ to create a better customer experience. So big thanks to the E-SIGN Act for kick-starting our industry.

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A few days ago I came across an interesting post on Elliot’s Blog about the simplicity and usefulness of electronic signatures reducing the need to print, sign, and ship contracts and other documents, but what was really great about the post, was the conversation it prompted through the comments that were posted.

As an active participant in this conversation dealing with questions and concerns about the validity of eSignatures, I wanted to highlight and address a few of the common concerns that were brought up.

Legal Enforceability and Admissibility and Doc Security: Depending on your individual business needs, a pure signing tool may be all you need. However, if your business needs to protect your digital documents, a more robust solution is necessary. We provide advanced ID verification tools to ensure the correct person(s) are signing along with a detailed audit trail, we encrypt and digitally tamper seal each document and file associated with your transactions, and we also provide transaction management services that allow organizations to meet all compliance, regulatory, and workflow requirements that limit your company’s legal exposure and protect the value of your documents.

Customization: eOriginal’s solutions were designed to be flexible, allowing us to conform to your business needs. That is why we offer multiple integration and deployment methods and an extensive library of web-service calls/APIs. We take into consideration business workflow processes, transaction management needs, and budget to find the best solution to fit each individual business needs.

Costs: Many customers, especially Small Business owners, believe that the products and technology needed to provide the security and workflow options to fit their business needs are too expensive, when in turn, many providers including eOriginal have electronic signature packages designed not only for large enterprise clients but also for small businesses.

If you have any additional questions or concerns, please don’t hesitate to contact me directly at 410-625-5149 or just post your questions on our comments section and I’ll be sure to provide answers to your questions.

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Electronic signatures scale to meet demand for construction inspections and exceed compliance requirements.

eOriginal an industry pioneer and leader in the electronic signature market has announced a partnership with Certified Chinese Drywall Testing, a multistate drywall inspection company that provides insurable results for their inspections of imported Chinese drywall.

Chinese sheet rock is likely to be the largest product liability issue the construction industry has ever seen, said Joseph Weissglass, President of Certified Chinese Drywall Testing, LLC.  “The high volume of demand for our testing and inspection programs required an e-contracting solution that could scale and be compliant and the best, most complete solution we could find was eOriginal’s SmartSign Web.”

eOriginal’s data collection, digital signing, and lifecycle management of electronic signatures and transferable records management such as e-contracting can be deployed as premise behind the firewall, SaaS or cloud.

“eOriginal is a natural fit for companies like Certified Chinese Drywall Testing that want to quickly reap the benefits of automation for a better customer experience that is still compliant”, said John Jacobs, Account Executive for eOriginal.

About eOriginal

eOriginal provides advanced electronic signature, vaulting and electronic transaction solutions that are tamper–sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure, verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for fifteen years. eOriginal customers, including top–tier financial institutions, have processed over 20 million electronic signatures without a single system error or legal challenge.

To learn how eOriginal can streamline your business processes, visit www.eoriginal.com call (410) 895-7699 or follow eOriginal on Twitter @eOriginal.

About Certified Chinese Drywall

Certified Chinese Drywall Testing, LLC offers the Nation’s only insurable testing option for Chinese drywall.  Potential buyers, sellers, attorneys, banks, and other interested parties rely on Certified Chinese Drywall Testing to provide comprehensive, quantitative, and conclusive Chinese drywall testing.

Certified Chinese Drywall Testing, LLC offers services throughout the state of Florida and across the Gulf Coast, as well as Virginia.

For more information or to schedule an inspection, visit www.certified-chinese-drywall-testing.com or call 877-399-2238.

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Partnership will revolutionize the parts delivery process through real-time, web-based systems that streamline and automate routing, tracking and delivery

EAU CLAIRE, WI and BALTIMORE, MD (PRWEB) May 11, 2010 – The founders of Elite EXTRA, a revolutionary new routing and tracking tool, and eOriginal Inc., a leader in electronic signatures, vaulted repository and electronic transaction solutions, have partnered to offer point of delivery electronic signature capture for the automotive parts industry.

Jim Ward, President of Extra Trax, the company that owns Elite EXTRA (Extreme Routing and Tracking Application), recognizes the electronic signature solution is a critical add-on that will benefit Elite EXTRA’s customers by providing a secured electronically signed document as proof of delivery or service, creating the option for a paperless system for customers who choose it.

“This is the first routing and tracking system that combines automated optimal routes at an affordable price point with real-time electronic signature capture,” said Ward.  “Together these tools will revolutionize the way auto parts are delivered by creating efficiencies and reducing waste for customers.”

Jim Tebay, eOriginal’s Vice-President of Business Development, said “We’ve played a key role in automating automotive finance with our solutions, so we see Elite EXTRA’s real-time solution for parts delivery as a natural complement and one that provides a fast return on investment for both dealers and parts suppliers.”

Electronic signature capture, embedded into a web browser on the driver’s cell phone, will be provided at the point of delivery, to capture the signature from the person receiving the order.  The signature will then be stored for the customer with the pertinent details of the delivery, invoice or work order, and accessible in real-time via Extra’s customer web portal.

Because both the Extra Trax and eOriginal processes are aimed at automating and streamlining operations for deliveries, the two complement one another in helping businesses to operate efficiently, reduce staff and cut overhead operating costs.

Elite EXTRA has a proven return on investment (ROI) of 15 percent through route optimization and driver and dispatcher efficiencies, and signature capture will further augment that ROI by reducing the amount of time staff spend in searching and accessing paper documents.

“We did an extensive search for an electronic signature solution to help streamline our customers’ operations in a manner that is easy, efficient, and secure,” said Ward.  “eOriginal has been wonderful to work with, and through integration offers a complete, cost-effective, cutting-edge solution for customers wanting digital, web-based signature capture.”

Elite EXTRA, which was launched in 2009, is a web-based system that creates automated optimal routes, tracks drivers, and provides an estimated time of arrival (ETA) for customers.  It uses the latest in open source geospatial technologies to streamline the automotive parts delivery system.  Advanced geospatial algorithms calculate delivery routes and route orders, helping dispatchers to determine the optimal routes for their drivers.  It is a powerful, yet lightweight and cost-effective solution for all industries that transport goods or services.

The first release of the system was developed exclusively for the auto part delivery industry with extensive input from pioneers in the logistics and auto parts industries.  It costs less upfront, and is less per driver than comparable software as a service (SaaS) packages.

For more information about the EXTRA system see www.eliteextra.com.

Contact:  Susan Marcott, Marketing Director

Phone: 715.874.4397

Email: susan.marcott@adc4gis.com

About Extra Trax

Extra Trax, LLC is a logistics and routing subsidiary of Applied Data Consultants, Inc. (ADC) that is targeted solely at providing customized routing and delivery tools for the logistics industry. Its headquarters are in Eau Claire, Wis.

About ADC

Incorporated in 1996, ADC provides customized web solutions, application development, enterprise-wide consulting and mapping services.  ADC now has 40 employees between its Eau Claire headquarters and its Omaha, Neb. and Denver, Colo. branch offices. For more information about ADC, please see:  www.adc4gis.com

About eOriginal

eOriginal, Inc. provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC.  eOriginal has provided secure and verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade.  eOriginal customers, including top–tier financial institutions, have processed millions of electronic signatures on millions of documents without a single system error or legal challenge.

To learn how eOriginal can streamline your business processes, visit www.eoriginal.com or call 410-895-7699.  You can also follow eOriginal on Twitter @eOriginal.

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Saving time, automating processes, and shortening sales cycles have always been a key component of competitive business. Everyone is always looking for another way streamline the lead to win process, and technology has and will always be instrumental to the process. eOriginal SmartSign Web® is designed to fill the gap allowing businesses to complete straight-through single session processing that allows you to close more deals faster by shortening the time and limiting the resources it takes to get your contracts signed.

Here are 5 benefits created by eOriginal’s SmartSign Web integration and workflow improvement capabilities.

  • Multiple Integration Options – SmartSign Web is designed to be flexible and integrate with your current systems. Multiple integration capabilities from a zero integration out-of-the-box solution to a fully embedded option with automated workflows allow SmartSign Web® to conform to your business needs and processes, not the other way around.
  • Data Gather and Data Merge – information (address, birth date, customer ID, etc.) can be collected at the beginning of a signing session and mapped throughout multiple forms, saving you and your customers’ valuable time when executing contacts.
  • Document Template Library – commonly used documents are set up once with signature block and data fields mapped and saved within our system. No longer will your sales reps need to re-create the same transaction over and over. Just pull up your transaction type in the template library to send and get eSigned.
  • Fast Delivery – all that needs to be sent is a quick email providing a link to access the documents and log-in information inviting your customers to digitally sign your contracts.
  • Extensive Suite Of APIs – eOriginal offers the most complete package of web service calls to help streamline everything from document set-up and upload to email notifications. Our previously mentioned integration options and APIs can complement your current systems (LOS, CRM, CMS, etc) to streamline your operations, saving time and generating more revenue with fewer resources.

Additional information can be found on eOriginal’s website. For more information about how SmartSign Web® can help your business, contact us or call 410-625-7699.

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Proactive eSignature TILA Response

Posted March 22nd, 2010 by admin

Electronic Signatures Reduce Closing Delays and Enable Straight-Through Processing for Loan Officers

Mission Hills Mortgage Bankers, a California-based mortgage bank, made a proactive initiative to avoid a three day wait for the delivery of disclosure documents that would have been imposed by last year’s Truth in Lending Act (TILA) amendment known as the 3/7/3 Rule. To prevent this ruling from delaying the loan origination cycle, increasing costs and potential closing delays, Mission Hills Mortgage Bankers’ IT staff began a competitive evaluation of web-based electronic signature solutions that would enable loan officers to use straight-through processing. Mission Hills Mortgage Bankers selected eOriginal SmartSign® on the basis of compliance, ease of integration and total cost of ownership.

“The implementation went in without a hitch”, notes Collin Cobb, Mission Hills Mortgage Bankers’ Marketing Manager, who oversaw the training of loan officers. “Mission Hills Mortgage Bankers makes a big effort to set itself apart from its competition by combining our proven business practices with new innovations.”

“Mission Hills Mortgage Bankers joins an impressive group of financial services firms that went through a rigorous selection process before selecting eOriginal because of our compliant e-signing tools and vaulted repository services to better manage the lifecycle of the electronic transactions,” notes Steve Bisbee, eOriginal’s President and CEO.  Increasing regulatory, security and audit compliance initiatives, and the desire to protect the asset value of transactions that might enter the secondary market, make eOriginal a strong player in risk management.

About Mission Hills Mortgage Bankers
A direct lender originating loans throughout the nation, Mission Hill Mortgage Bankers is a division of Gateway Business Bank.  Founded in 1969, Mission Hills Mortgage Bankers is one of the top privately owned mortgage banking firms in the country. For additional information about Mission Hills Mortgage Bankers, go to http://www.missionhillsmortgage.com/, or email inquiry@mhmb.com or call 800-229-3832.

About eOriginal

eOriginal, Inc. provides advanced electronic signature, vaulting and electronic transaction solutions which are tamper-sealed, auditable and legally enforceable. eOriginal SmartSign® enables compliance with the eSignature requirements of the ESIGN Act, UETA and the UCC. eOriginal has provided secure and verifiable execution, delivery and management of commercial loans, leases and other financial industry documentation for over a decade. eOriginal customers, including top-tier financial institutions, have processed millions of electronic signatures on millions of documents without a single system error or legal challenge.

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So you think electronic signatures are not for your business? You may want to think again. As more business is being conducted online, electronic signatures have been become an increasingly important tool. However if much of your business is done face-to-face, electronic signatures are still the most efficient way to get contracts signed.

A great example one of my customers gave me was they sell small office equipment, like copiers and telephone systems that is all done face to face. Yet most times, there are still major delays in getting contracts signed. The sales person often has to leave the contract behind to get it signed by the proper people or draw up the agreement back at the office and then fax or even snail mail the contract back. It is not always done in a timely manner and sometimes the contracts can get lost on someone’s desk.

However if your business had adopted an electronic signature process it would look something more like this. The sales person meets with the customer, the customer orders the fancy new copier that does everything, and instead of having to mail, fax, or deliver the contract to the customer, the sales person just needs to send an email to the required signers where they can quickly log-in, sign and retrieve a copy of the agreement. By the end of the day, the contract is signed, and the deal is done. SmartSign even tracks those that need to sign agreement and lets you know when they have done so via a simple email.

If your company does anything that may require a signature, from NDAs to sales contracts, your documents can get delivered and signed in the same day and not hold up further interaction with your customers.

If you want to:

  • Eliminate missing signatures, incomplete documents and lost contracts
  • Improve work flow and process efficiencies
  • Close more deals in less time

Then yes, eSignatures are for you!

Using eSignatures and eOriginal’s Smartsign solution, you are able quickly and easily accomplish these tasks.  Businesses are able to simplify, speed up and streamline their entire business process enabling straight-through processing that saves time and money. Electronically signing your documents is a simple, fast and EASY process for your customers.

Step 1:  You send (contracts, applications, agreements, internal forms, budget approvals)

Step 2:  Your Customers eSign

Step 3: The executed document is stored in eOriginal’s trusted eVault, where your company can manage the document throughout its entire lifecycle.

eOriginal Smartsign® Web simplifies electronic signatures, providing a fast and easy way to decrease closing time and increase revenue. Many businesses are already taking advantage of this unique, competitive advantage by completing processes in minutes that would normally take days or even weeks.  If that’s not convincing enough for you, by the time you have finished reading this article, eOriginal could have already assisted you in having dozens of documents delivered, and signed.  For more information please contact us.

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What is A Digital Signature?

Posted February 25th, 2010 by aattinello

Most people think a digital signature is the application of an electronic representation of a signature to a document. In fact, a digital signature involves a formal process of utilizing a digital certificate issued by a Certificate Authority (e.g. VeriSign, GoDaddy, Comodo) that uses public key cryptography to create a unique representation of a message or document.  SmartSign incorporates both electronic signatures and digital signatures to simplify the capture across multiple channels such as web, mobile, point of sale, and others.

While capturing and applying a digital signature to a document is an important aspect of approvals, authorizations, and originations, it is just the start of your electronic document’s life cycle.  The entire business workflow for the signature process, including prepping your documents for signature, sending them out to your signer(s), and capturing the required signatures and data is the crux of eOriginal SmartSign®. SmartSign ensures your organization can easily and rapidly conform to the UETA and ESIGN legislation to make all of your electronic signing processes legal and secure.

Using SmartSign your documents are encrypted and tamper sealed within the trusted repository to maintain, legal admissibility and enforceability throughout the documents lifecycle.

Signing Using Adobe® Signature Format

Documents signed with SmartSign – whether using the web interface or submitted via our web services – are guaranteed to conform to the signature format supported by Adobe Acrobat®. Signatures are inserted into the exact location within the PDF document and bound to the content using a digital signature. The digital signature is generated using a certificate unique to your organization. The documents are automatically encrypted and deposited in the trusted repository.

Signing Using Multimedia Signatures

eOriginal SmartSign® extends the Adobe Signature Format to include the use of multimedia signatures.  Now you can extend the signature capture experience beyond the web, to capture a users’ approval or consent using a fingerprint device or voice recording. SmartSign securely binds the multimedia signature to the content of any agreement, and can automatically detect any change to the source document or multimedia file.

Multimedia signature support is actually an extension of our current visual signature representations and can be used together with any other signature appearance supported by SmartSign.  The multimedia signature information is also securely stored and encrypted within the integrated trusted repository.

Retrieving And Verifying Signature Information

eOriginal allows your authorized users to obtain detailed information about each signature applied to a document without retrieving the document itself, from any location at any time. Signature information can be retrieved through the published web services, using the eCore Command Center web application, or attached to an automated email notification.

The available digital signature information includes: the name of the exact signature location, the time the signature was applied, the signer’s reason for signing, location/IP address of the signer, the Certificate Authority that issued the signature’s certificate, along with any raw multimedia data stored with the signature.

Business System Digitial Signature Checking

All documents signed using the SmartSign signature process are passed through a rigorous verification process prior to deposit in the trusted repository. When a document is presented to the repository it must pass through our multi-step signature verification and validation process. This process includes the following steps:

  • There must be at least one digital signature present within the document.
  • The digital signature is verified against the content of the document, to ensure none of the content has been altered since the signature was applied.
  • If there are multiple signatures applied to the document, the most recent signature much match the content of the previously stored document revision.
  • The digital certificate used to sign the document must be within the certificate’s validity period at the time of acceptance within the trusted repository.
  • The certificate will be verified as valid against the issuing Certificate Authority’s revocation list.
  • Only after passing this verification process, will the document be tamper sealed and deposited into the trusted repository.

The steps and processes outlined above make eOriginal’s end-to-end electronic signature solution the most robust and secure solution on the market, customizable to fit almost any business need and workflow process. Please feel free to contact us with any questions or leave a few comments.

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Over the last few weeks a number of colleges and universities have contacted us to talk about how electronic signatures can be a key component in the streamlining of their workflow processes. We’ve spoken with Facilities Management, Student Business Services and Registrar’s Offices that want to convert from paper to electronic documents, optimize processes so they don’t stop for paper, mail, or faxes and how to address compliant document lifecycle management.

While streamlining process is a key to all the efforts, individual departments have specific issues. For example a Registrar’s Office would like to secure student records and transcripts. eOriginal can help Registrars eliminate fraudulent access to student records and transcripts through our rights management capabilities allowing only those employees with privileged access to view or handle records and show an audit trail that documents even attempted access. Facilities Management needs to manage multiple contracts needing multiple signatures throughout the completion of construction projects. eOriginal SmartSign® provides the ability to add and track contracts at different stages within each project lifecycle significantly shortening the time between approval and project completion. The comprehensive audit trail and repository can even help the Advancement Department to secure and archive donations contracts reducing audit exposure.

eOriginal SmartSign® offers the flexibility and security needed to meet the needs of most departments within higher education institutions. From the ability to integrate with systems already in use to reducing the manpower resources and costs associated with traditional paper based processes SmartSign can help your department to streamline its processes and become more efficient.

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