A few days ago I came across an interesting post on Elliot’s Blog about the simplicity and usefulness of electronic signatures reducing the need to print, sign, and ship contracts and other documents, but what was really great about the post, was the conversation it prompted through the comments that were posted.

As an active participant in this conversation dealing with questions and concerns about the validity of eSignatures, I wanted to highlight and address a few of the common concerns that were brought up.

Legal Enforceability and Admissibility and Doc Security: Depending on your individual business needs, a pure signing tool may be all you need. However, if your business needs to protect your digital documents, a more robust solution is necessary. We provide advanced ID verification tools to ensure the correct person(s) are signing along with a detailed audit trail, we encrypt and digitally tamper seal each document and file associated with your transactions, and we also provide transaction management services that allow organizations to meet all compliance, regulatory, and workflow requirements that limit your company’s legal exposure and protect the value of your documents.

Customization: eOriginal’s solutions were designed to be flexible, allowing us to conform to your business needs. That is why we offer multiple integration and deployment methods and an extensive library of web-service calls/APIs. We take into consideration business workflow processes, transaction management needs, and budget to find the best solution to fit each individual business needs.

Costs: Many customers, especially Small Business owners, believe that the products and technology needed to provide the security and workflow options to fit their business needs are too expensive, when in turn, many providers including eOriginal have electronic signature packages designed not only for large enterprise clients but also for small businesses.

If you have any additional questions or concerns, please don’t hesitate to contact me directly at 410-625-5149 or just post your questions on our comments section and I’ll be sure to provide answers to your questions.

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The eOriginal SmartSign Web solution is a SaaS offering that can be accessed with zero integration, full integration, and anywhere in-between.  The level of IT involvement is a function of the business processes that will utilize the signature service.  Regardless of the deployment method selected, the SmartSign signature service rides on the most industrial strength, secure platform in the industry and provides the most robust path for growth and deployment method transition.

Standard On-boarding:

Document Preparer Website

• Upload Documents
• Configure Signing Requirements
• Send Signing Invitations
• Monitor Signing Progress

Hosted Signing Room

• Accessed via Email Invitation
• Manages Signer Authentication
• Brandable with Company Logo and Colors

SmartSign Web standard on-boarding provides a fully-hosted signature service; there are no IT requirements and you may begin electronic signing right away.  With standard on-boarding, you will  prepare your documents utilizing a hosted website to upload documents to the signature service’s secure repository, configure the signature requirements, and send email invitations inviting the signers to review and sign their documents.  Documents are monitored throughout the signature experience using the Signature Tracker portion of the website.

Your signers receive an email with a link to the signing room.  The signing room is a hosted website, branded with your company logo and colors.  Signers are authenticated against the signature requirements configured by you.  Once authenticated, the signers are presented with each document for review and/or signature.  Upon completing their signature requirements, signers may retain a copy of each signed document before exiting the signing room.

Standard on-boarding is the ideal option for companies with immediate electronic signing needs, limited IT access, and lower transaction volumes.  Companies with larger transaction volumes or who wish to create an “all in my website” offering, may wish to explore our other SmartSign Web options.

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The latest release of our SmartSign Web electronic signature service and eCore® electronic vault focused on simplifying document review and signature capture. Employing electronic signatures must be easier for your customers than the paper process, and release 6 simplifies signature capture into three easy steps, while maintaining compliance with electronic signature requirements and best practices.

Simple 3-Step Electronic Signature Process

We recognize that the electronic signature process will always be compared to the paper-based wet ink signatures. That is why we focused on simplification in this release. Signers are walked through a simple three step process, including disclosure and consent, signature capture, and receiving a copy of the signed documents. At each step, SmartSign ensures compliance with the Uniform Electronic Transactions Act (UETA) and federal E-SIGN signature requirements. The signers can pull up context sensitive help at each step in the process, and the entire process can be completed in a few minutes!

Signer Identity Verification

Many organizations are struggling with new government regulations, identity theft, and multi-factor authentication. eOriginal has integrated an electronic identify verification service into the signature experience, which includes a verification against the government OFAC database (i.e. Patriot Act Compliance) and presents signers with out-of-wallet questions from permissible use public databases. The results of the identify verification are recorded in the document audit trail, and you have the option to store the questions, responses and results in an encrypted Verification Report.

Integrate Your Way!

So you want to begin now with electronic signatures, but your IT organization is overloaded with projects? Don’t want to send your customers to a third-party website to sign your documents? Have a high-volume business that does not lend itself to your employees logging into a web site to upload documents and send invitations? Want to have the signing experience branded as your own? SmartSign Web offers zero-integration deployment, embedding the Signature Room right in your website, and automated document upload and signature preparation within your document generation/origination system. Flexibility is key to a successful electronic signature implementation, and eOriginal offers you the most options in the market today.

eCore® 6 simplifies electronic signatures and provides the flexibility you need to successfully deploy a truly paperless transaction environment.

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